Help Center

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take 7-15 business days to be delivered to you and we ship within 7 business days.
• International orders take 7-21 business days to be delivered via Carrier 'Royal Mail' and we ship within 7 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• All orders will have free shipping.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & Klarna. 
• Cash on Delivery is available to certain clients

Your 100% satisfaction is important for us. We offer a 28-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon delivery - we offer a full refund.
• Timing: we have a 28-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase. Some custom orders may not be refundable.
• For returns, please email sales@adamansjewellery.com with the subject 'Returns' and include your order number, name and the reason for the return.
• ADAMANS will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 7 business days.

Our support team is always happy to guide you at any step!

No! Our warehouse will ship your items separately and there will be different delivery times.

Our customer support team work 7 days a week to provide you with answers and solutions as quickly as possible. We have a selection of sympathetic and solution-oriented staff who will solve any problems. So you can rest assured that if any problems arise, we will resolve it as soon as possible. Please submit a form on our Contact Us page